Cornwall Care


Cornwall Care is an independent Cornish charity; committed to delivering outstanding levels of care to vulnerable people and employing 1,400 staff members, 900 of which are delivering complex care to over 1,000 people throughout the County.

We recognise that to deliver the loving and supportive care our customers receive we need highly skilled and trained staff, which we have found the apprenticeship programme provides. We believe the apprenticeship encourages critical thinking, and helps to create a workforce that does not stand still or stagnate. We proactively invest in development for our staff, at the heart of which is the apprenticeship programme.

Cornwall Care has its own education department enabling us to deliver all components of the Apprenticeship. As a City and Guilds approved training centre, on the approved trainers list, we employ educators who actively engage with day to day practice development within our care services, ideally positioning them to support the development of staff. Learning is embedded and transferred from classroom to the workplace in a seamless process. Educators meet with service managers and individuals to identify development needs and work together to seek solutions and specific support.

Apprentices all attend a selection process; which includes initial assessments in English, Maths and a vocational assessment. Individual learning plans (ILP) are drawn up reflecting individual needs.

All apprentices attend classroom teaching, for all components of the framework, followed up by one to one training to meet individual identified needs. All apprentices have an assessor, many of whom are located within the workplace with the apprentice. All apprentices have mentoring and supervision support in their workplaces. Advanced apprentices are encouraged to support and mentor intermediate apprentices.

Our vision and model of care reflect love, compassion and dignity, aspects which apply to our staff as well as our clients. All associated and supportive training is provided free with staff paid for attendance. Continuing Professional and Personal Development is supported throughout employment meaning staff are supported and encouraged to analyse, reflect and problem solve.

Progression opportunities within Cornwall Care are dependent upon the apprentice’s interests and goals include; advanced apprenticeship, level 5 qualifications, training and assessment qualifications. Progression to HCA grade 2 on successful completion of intermediate apprenticeship and to HCA 3 on completion of advanced apprenticeship.